FAQ

Helpful Information

HOW DOES IT WORK?

Our team will work with you to design your picnic theme. The day of the event, we will have it ready at the agreed time. Once the setup is complete, we leave you to enjoy your picnic. Please note, you are responsible for the items until we return for clean-up at the agreed time. The client will be responsible for any damaged items.

WHAT DOES THE BASIC PACKAGE INCLUDE?

We will help you design your picnic and include everything needed for the number of guests mentioned. Items included:
Color Decor of your Choice
Picnic Tables
Complete Place Setting (Dinner, glass and flatware)
Table Decor
Candles/Lanterns
Silk Flowers
Rugs
Assorted Pillows / Cushions

DO YOU ORGANIZE FOOD?

All food and grazing platter orders must be requested at the time of booking to allow us time to coordinate and deliver in time for your event.

CAN WE BRING OUR OWN FOOD?

Yes, feel free to bring your own food and beverage.

DO YOU PROVIDE BEVERAGES?

We can provide some non-alcoholic beverages or drink mixers.

WHERE CAN WE HAVE OUR PICNIC?

There are a number of public parks where we can set up your picnic. Our team can provide the locations. We can also setup in your home, indoor or outdoor.

HOW DO I BOOK?

You can contact our team via email, phone, social media or complete the form on our website. We will need to have the details of your event and obtain a 50% non-refundable deposit to block the time slot. The remainder of the balance is due 3 days before your event.

DO YOU HAVE A CANCELLATION AND RAIN CHECK POLICY?

Cancellation Policy: Our 50% deposit is non-refundable, however we understand that emergencies happen. Please speak to our team and we will try to reschedule. 

Rain Check Policy: In case of projected rain, you have the option to reschedule or change location if you let us know three (3) days before the event date. You will have 3 months to have the rescheduled event.